Communicating at Work
About the Author A dedicated professional, Mary Ellen Guffey is Professor Emerita of Business from Los Angeles Pierce College. She has taught Business Communication and Business English topics for over 30 years. She is the author of several market-leading, internationally acclaimed textbooks in the field, including BUSINESS COMMUNICATION: PROCESS AND PRODUCT, 5e, and ESSENTIALS OF BUSINESS COMMUNICATION, 7e. A teacher's teacher and leader in the field, Dr. Guffey acts as a partner and mentor to hundreds of business communication instructors across the country. Her workshops, seminars, newsletters, articles, teaching materials, and Websites help novice and veteran business communication instructors achieve effective results in their courses. Her online newsletters are read by thousands of instructors here and abroad.