Crucial Conversations
Crucial Conversations: Tools For Talking When Stakes Are High is a guide to hone your conversation skills, and prepare you for the most important or trying times of your life and career. The book discusses how talking in the right way can help people achieve what they want. People are often tongue-tied when it comes to interacting with someone, especially when there is a lot of tension in the air. Strong emotions often give away the ability to rationalise one's thoughts, especially during conversations, and emotionally-driven conversations will not work on important occasions. This book teaches readers how to tackle such situations with ease. It provides tips on how to be persuasive, and turn a conversation to one's advantage. The book helps in dealing with confrontations at home, at work, and even with friends. These skills can positively impact the lives of the book's readers in all spheres, and direct their thoughts in a constructive manner. Some of his other books are Change Anything: The New Science of Personal Success, and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. Joseph Grenny works as a consultant for many Fortune 500 companies and has impacted many lives throughout the globe through his corporate change initiatives. He is the co-founder of VitalSmarts, and a popular speaker too. Ron McMillan has worked as a leadership consultant and trained many people, from first level managers to CEOs.