The Good Manager Guide Book 3: Word Perfect How to Communicate Effectively with Individuals and Groups
The Good Manager Guide consists of 15 guidebooks all in Plain English: clear, engaging, innovative and divided into easily digestible topics.The Guide provides clear, practical and innovative guidance that develops skills and knowledge, helping aspiring and current managers become more confident and effective.The complete programme is recognised by the Chartered Management Institute and follows the UK Government Apprenticeship Standards for Team Leader/Supervisor Level 3 (ST0384), which makes it valuable CPD for those seeking careers in management.This Guidebook: Word PerfectThe best communicators are good at both sending and receiving messages - and those messages are not always in the form of spoken words.They can also be written and often the most powerful messages that you send to others will be unspoken and through your actions, or lack of action.This guidebook lays out the communication skills that help you to become a more effective manager.Contents of this guidebookCommunication toolkitBody languageListeningAdaptability and Interpersonal StylesPutting it into practice 1 - first impressionsPutting it into practice 2 - rapportPutting it into practice 3 - coaching, mentoring and counsellingPutting it into practice 4 - chairing a meetingPutting it into practice 5 - presentation skillsThe guidebooks can also be purchased at https://www.goodmangerguide.com at £19.99 each. Here on Amazon the price is lower because they are standalone guides that do not include the video podcasts presented by John Carter that are bundled with each guidebook on the Good Manager Guide website.