The Five Languages of Apology
Just as you have a different love language, you also hear and express the words and gestures of apology in a different language. By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships. The authors detail proven techniques for giving and receiving effective apologies. You'll learn the five languages of apology: Expressing regret Accepting responsibility Making restitution Genuinely repenting Requesting forgiveness Hardcover edition.